Frequently Asked Questions

    Everything you need to know about planning your perfect proposal with EIGHTLUX.

    Getting Started

    EIGHTLUX is a self-paced platform structured around 5 planning phases, from vision to the moment itself. You can start free on Phase 1, or unlock all 5 phases with a one-time Full Access payment — no subscriptions, no monthly fees.

    The free Start Planning plan gives you full access to Phase 1: The Vision — including the vision worksheet, style quiz, budget planner, timeline, ring-3 guidance, and a preview of the vendor network.

    The roadmap is flexible. Full Access unlocks every phase instantly, so you can move at your own pace and use whatever you need, whenever you need it.

    About the Program

    Phase 1 covers your vision and foundations. Phase 2 is booking & vendors. Phase 3 is making it personal. Phase 4 is the final countdown and rehearsal. Phase 5 covers everything after the yes.

    Our vendor network focuses on Australian cities (Sydney, Melbourne, Brisbane, Perth, Adelaide, Gold Coast), but the planning tools, templates, and roadmap work anywhere in the world.

    Yes — the roadmap is designed to be flexible. Phase 1 focuses on understanding your unique situation so every later phase adapts to your style, budget, and cultural context.

    Plans & Pricing

    Just two: Start Planning (free, Phase 1) and Full Access ($69 AUD one-time, unlocks all 5 phases and every future feature). There is no subscription.

    Yes. Full Access is a one-time payment for lifetime access to everything on the platform — including anything we add later. No upsells, ever.

    Because content is delivered digitally and unlocked immediately, payments are non-refundable once you've accessed Full Access content. If you've experienced a genuine issue, please contact us and we'll work through it with you.

    No — Full Access is a single one-time payment. There are no recurring charges and nothing to cancel.

    Planning Support

    Full Access members get email support throughout their planning journey. Reach out anytime through the contact page.

    That's exactly why we built the phased structure. Start with Phase 1, take it one step at a time, and let the roadmap guide you.

    Yes — Phase 1 includes ring-3 shopping guidance covering styles, diamond basics, finding reputable jewellers, and a ring-3 shopping checklist.

    Practical Questions

    A proposal should never be a surprise in terms of direction — only in timing and execution. Our program encourages honest conversations about your future before you propose. Thoughtful preparation builds confidence, but the foundation of any great proposal is a strong, aligned relationship.

    That's exactly who we built this for. Every phase breaks the work into simple, manageable steps so you never feel lost.

    Proposal budgets vary widely, from $500 to $10,000+. Phase 1 includes a detailed budget worksheet to help you plan based on your priorities. What matters most is the thought behind it, not the price tag.

    Small towns can be perfect for intimate proposals. The roadmap includes creative ideas that work for any location and budget.

    After the Proposal

    Yes — Phase 5: After the Yes covers announcement etiquette, engagement celebrations, and kicking off wedding planning.

    Yes. Full Access is a one-time payment — you keep access to everything on the platform, including future additions.

    Still Have Questions?

    We're here to help you feel confident about your proposal planning journey. Get in touch and we'll answer any questions you have.

    Ready to Start Planning?

    When you're ready to stop guessing and start planning with confidence, choose your plan and begin building a proposal moment you'll be proud of forever.